Logistics Coordinator | After Hours Dispatch Support

Reliable and detail-oriented logistics professional specializing in after-hours dispatch coordination, shipment monitoring, carrier communication, and operational support. Committed to keeping logistics operations running smoothly, responding efficiently to time-sensitive issues, and ensuring clear communication across teams, carriers, and customers.

About Me

Experienced transportation and logistics specialist with a comprehensive skillset of 3 years and 1 month assisting in the U.S. OTR trucking industry. Expertise encompasses dispatch support, shipment monitoring, brokerage, and after hours and remote tracking. Possesses a proven track record in effectively coordinating with brokers, carriers, drivers, and customers to ensure successful deliveries while adeptly resolving logistical complications.

Delivering With Passion While Connecting the World.

* Reviewed delivery documentation for accuracy and completeness, following set procedures closely to keep records reliable.

* Communicated clearly and professionally in writing and by phone with drivers, brokers, and customers across time zones, a strong base for remote written evaluation work.

* Worked independently and reliably in after-hours and remote support roles, managing a full workload without direct supervision.

Accurate and complete verification of delivery documentation following standard procedures in order to maintained records reliability. Effective and professional written/verbal communication with drivers, brokers, and customers from different time zones building a strong foundation for written remote analysis.

Works independently and can fulfill tasks reliably, taking responsibility even in after-hours and remote support roles with a full workload.

Services I'm Providing

After Hours Support

Monitor shipments— Track deliveries, pickups, and shipment status.
Handle urgent issues— Respond to delays, missed pickups, breakdowns, or route problems.
Coordinate with drivers— Provide instructions, updates, and assistance when needed.
Communicate with customers— Answer urgent inquiries and provide shipment updates.
Coordinate with carriers and warehouses— Confirm schedules, arrivals, departures, and loading/unloading.
Update tracking systems— Record shipment movements, exceptions, and important notes.
Manage delivery exceptions— Escalate and resolve problems that could affect delivery schedules.
Monitor emails and calls— Respond to after-hours operational requests.
Escalate critical incidents— Notify supervisors or management about major delays, accidents, or service disruptions.
Prepare handover notes— Document unresolved issues for the next shift or daytime team.
Verify completed deliveries— Check proof of delivery and confirm successful shipment completion.
Maintain service continuity— Ensure logistics operations continue smoothly throughout the night, weekends, or holidays.

Logistics Coordinator

Coordinate daily shipments, pickups, and deliveries.
Schedule and dispatch drivers, carriers, and transportation services.
Track shipments and monitor delivery status and estimated arrival times.
Communicate with customers, drivers, warehouses, and suppliers.
Prepare and verify shipping documents, delivery receipts, and invoices.
Handle delays, missed pickups, damaged shipments, and other delivery issues.
Update transportation and logistics systems with accurate shipment information.
Coordinate with warehouse teams regarding loading, unloading, and inventory movement.
Ensure shipments are delivered on time and according to customer requirements.
Review transportation schedules and help optimize routes and delivery plans.
Follow up on proof of delivery (POD) and outstanding shipments.
Maintain accurate records, reports, and daily operational logs.
Escalate urgent operational issues to management or relevant departments.
Provide after-hours support when required to maintain uninterrupted logistics operations.

Data Entry

Enter and update shipment and delivery informationin logistics systems.
Record pickup and delivery dates, times, locations, and shipment details.
Input tracking numbers, order numbers, reference numbers, and customer information.
Update shipment statusessuch as dispatched, in transit, delivered, delayed, or cancelled.
Enter and verify Proof of Delivery (POD)
Maintain accurate driver, carrier, and vehicle records.
Process and update transportation and warehouse documentation.
Check data for errors, missing information, and duplicate entries.
Cross-check information between emails, spreadsheets, invoices, and logistics systems.
Maintain and organize digital records and operational files.
Prepare daily, weekly, or monthly logistics reports.
Update spreadsheets and databases for shipment tracking and operational monitoring.
Assist with invoice and billing databy verifying shipment and delivery information.
Communicate with coordinators, drivers, customers, or warehouses to confirm missing or incorrect information.
Ensure all records are entered accurately and within required deadlines.

Working Process

Follow established logistics processes from order receipt and shipment scheduling through dispatch, tracking, delivery confirmation, documentation, data entry, and issue resolution to ensure accurate and timely transportation operations.